Why are social media posts like the cobbler’s children?
Finding good writing on social media can be like finding the proverbial unicorn.
A guest blog by Joe Diorio
The end of 2019 represents not only the end of another year, but the end of a decade.
That’s prompting no shortage of #grateful type posts on social media. Sadly, there is more than a bit of repetition to all of them, since the posts all start out the same way.
“So grateful for …”
“So happy to see …”
“What a year this has been …”
The problem with this is that if everything reads the same, then nothing may be read at all. The scan and skip nature of reading online material makes it way too easy to gloss over these posts.
It’s not just end-of-year messages, either. After IABC Nashville presented its annual Music City Gold Pen Awards, the avalanche of social media messages about the awards mentioned a lot except what was done to win the awards. Here’s a sample of what showed up in my various social media news feeds:
“Congrats to all of today’s award recipients!”
“We are thrilled to announce …”
“Wow, we are in awe …”
“So proud of you …”
At the risk of making everyone hate me, we are communicators, right? Then why are our social media posts so – what’s the word? – dull? Repetitive? Uncreative?
OK, everyone put down the torches and blunt objects and please read on before sending me a variation of a “WELL, YOU TRY IT” email. Don’t kill the messenger (a variation of that phrase can be traced all the way back to Sophocles in 442 B.C., but I digress). We all know the demand for quick and up-to-the-nanosecond communications is leaving good writing in its wake.
Dull writing is the proverbial kiss of death for marketing communication professionals. A decade after Nicholas Carr asked in The Atlantic asking “Is Google making us stupid?” we seem to be forgetting that the single most important job for us is to communicate.
We get it that you are proud, happy, and thrilled to have won, but go a step further and tell us why. Rather than saying “we are thrilled to announce” how about:
- “Teamwork and a dedication to the goal of increasing widget sales by 10 percent resulted in our being recognized with a Music City Gold Pen Award.”
- “A team from our agency and our client who believed we could pull off an event that
heretofore never took place in Nashville was honored…” - “We taught consumers something they never knew before …”
In other words, use social media to tell your followers what you did, how you did it, and why you did it. We all have scores of social media accounts we follow. Identify those nuggets of wisdom that made your communication effort an award winner and lead with that. And along the way omit the needless and, sadly, self-serving words. Everyone should plan their social media posts about their awards as carefully as they plan the communication activities that garnered them said awards.
In 2009 I had the privilege of meeting Ted Sorensen, who wrote so eloquently while chronicling the presidency of John F. Kennedy. He explained the need to communicate clearly and effectively with a brilliant shaggy dog story.
He said a salesman was setting up shop to sell seafood. First pass at a sign: “Fresh Seafood, Fish for Sale.” Well, he thought, who would sell stale fish? So he shortened the sign: “Seafood, Fish for Sale.” Heck, fish ARE seafood, so the word “fish” was dropped. But if he’s selling seafood in a store, then why say it’s “for sale”? The final sign, eloquently and to the point, read, simply, “Seafood.”
And, by the way, I’m confident he was proud, excited, and humbled by the chance to open his store.
Happy new year, and let’s write carefully out there, people.
Joe Diorio is a Nashville IABC member and a freelance writer, editor, and proofreader. You can sign up for his newsletter, “A Few Words About Words,” by visiting his website.
Would you like to be a guest blogger?
Email us at iabcnashvilletn@gmail.com!
Cynthia Floyd Manley directs content marketing and social media strategy at Vanderbilt University Medical Center, one of the largest academic medical centers in the Southeast. She leads an award-winning social media program for the Vanderbilt Health and Monroe Carell Jr. Children’s Hospital brands, along with My Southern Health, a consumer health content site.
Sarah “Birdie” Loeffler is the Content Strategist at NDC, Inc. and has been a dedicated member of IABC since 2014. In 2018, she received the President’s Award for exceptional contributions by a chapter member to the health and growth of the chapter.
