A September to Remember: When Communicating a Crisis Gets Personal

By Genma Holmes

My son, Cornelius, days after his accident at Vanderbilt University Medical Center.

On September 17, 2019, around 3:30 a.m., I was catapulted into another world when I received a frantic call to come to Vanderbilt University Medical Center’s adult emergency room. Without knowing any details, I knew the situation was bad because it involved my middle child and youngest son, Cornelius. As I raced to the hospital, the prior few weeks I had spent with him flashed through my mind. He was employed full-time and had re-upped to continue his military service and was on the shortlist for a possible deployment that he seemed somewhat excited about. I had attended his swearing-in ceremony, which was very meaningful to me. He was looking forward to becoming a new homeowner and was scheduled to close on a home in a few weeks. He was also elated over the prospect of becoming a realtor. He was a busy young man making his mark at the age of 28. His future was as bright as the stars above. I was one proud mama!

The road to recovery was long, with doctors telling us that Cornelius might never be able to walk again.

That “mama pride” kept me from collapsing after I walked into the emergency trauma unit. There was no sign of a young man with a bright future on the trauma table. I saw a mangled body with limbs dangling from sockets, wounds with gaping holes oozing with blood, pink flesh where it should have been brown skin, and a face that I only recognized my son’s eyes. I asked the attending nurse, “He was not in Iraq, what happened to him?” I said in utter shock as I was looking at him on the table. Iraq and Afghanistan came to mind because that was the only thing I could relate to that could produce so much damage to the body at once. It was not in Iraq, but down the street, where my son suffered catastrophic injuries from a workplace accident when a 2,500-pound sulfur bag blew up in his face. He received 2nd and 3rd degree burns to his upper body, multiple injuries, and deep lacerations to his lower body, especially his knees and legs. At the time I was staring at him on the table, I had not received the news that he probably would not walk. When I grabbed his hands to let him know we were going to get through this, he moaned through barely-there lips, “Mom, I have no face. It is gone! Look at me Mom. I have no face.”

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September Professional Development Event: “Difficult Conversations: Keeping Your Cool Under Pressure”

As professional communicators, it is easy to advise others on how to respond in certain situations. But when we find ourselves in challenging conversations with clients, colleagues, or a crisis, are we equipped to react appropriately and set the right example for those who trust our expertise?
 
Join us Wednesday, September 23, from Noon – 1:00 PM CDT, for an in-depth panel discussion with respected communicators from various industries to learn practical strategies and techniques for maintaining your composure during these challenging workplace conversations. This discussion will include:
 
▪ Protecting valuable professional relationships despite personal disagreements or challenging interactions
▪ Managing challenging discussions with peers, colleagues, and superiors in the workplace
▪ Taking accountability for our role in the direction and outcomes of difficult conversations
▪ Overcoming fear and misunderstanding about financial matters
 
Panelists:
  • Teresa Bailey, Wealth Strategist, Waddell & Associates
  • Kristin Story Baron, PHR, Director, HR Business Partner Corporate Shared Services, Loews Hotels
  • Judith Meyer, Assistant Vice President, Business Risk Solutions, HCA Healthcare
Moderator:
Free for IABC members and $15 for non-members.
 

Reserve your spot today!

Recap: “Talk the Talk AND Walk the Walk” A Diversity & Inclusion Panel Discussion

Thank you to everyone that attended our August professional development event, “Talk the Talk AND Walk the Walk: A Diversity & Inclusion Panel Discussion.” In this hour-long panel discussion, the panelists shared their insights on ways of creating a corporate culture of diversity and inclusion while learning more about the racial injustices and prejudices that have impacted our modern world. 
  • Best practices on diversity and inclusion verbal and written communications
  • Strategies on building and working with diverse teams
  • Discuss actionable steps needed to create an inclusive corporate culture and maximize leadership team potential
  • Highlight the positive impact that a diversity strategy can have on an organization’s long-term success with its key stakeholders
Panelists:
Moderator:

We are thrilled that the presenters have provided us with slides from the presentation, which can be downloaded in the link below. Also provided is a recording of the event just in case someone you know missed it.

 

Webinar Recording

Download Presentation Slides

Diversity & Inclusion Panel Discussion “Talk the Talk AND Walk the Walk”

From starting as a social media campaign to transforming into the civil rights movement of this generation, Black Lives Matter has shifted our conversations about racial injustices from the boardroom to the dinner table. Business communicators from all over the world are releasing statements condemning racism, but how can we become better allies in implementing change beyond our words?

IABC Nashville would like to invite you on Wednesday, August 19 from Noon – 1:00 PM to join us in a conversation about creating a corporate culture of diversity and inclusion while learning more about the racial injustices and prejudices that have impacted our modern world. We’ll be joined by a panel of experts who will share their personal stories and invaluable insights including:

  • Best practices on diversity and inclusion verbal and written communications
  • Strategies on building and working with diverse teams
  • Discuss actionable steps needed to create an inclusive corporate culture and maximize leadership team potential
  • Highlight the positive impact that a diversity strategy can have on an organization’s long-term success with its key stakeholders

We encourage all business communicators and members of our online community to join us for this important conversation.

Free for IABC members, $15 for non-members

Reserve Your Spot

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Recap: “Write to Win: Mastering the Art of Awards Submission Writing” Workshop

Thank you to all that attended our July professional development event, “Write to Win: Mastering the Art of Awards Submission Writing.” We hope you enjoyed some of the key takeaways to help take your awards entries to the next level. A special thanks to IABC Southern RegionIABC Atlanta, Kansas City IABC, and IABC South Carolina for their support in making this event happen!

In this hour-long workshop, we learned how to avoid common pitfalls and ways to make your entries stand out in front of judges, including:

  • Identifying common mistakes and writing problems
  • Understanding judges and what they are looking for
  • Proactive planning to avoid late deadlines
  • Crafting entries that tell a story and demonstrate results

Panelists:
Alison Shuman, Vice President of Awards, IABC Southern Region, Vice President of Finance, IABC South Carolina
Eric Berrios, Vice President of Professional Recognition, IABC Atlanta
Maliha Khan, Vice President of Communications and Director of Awards, Kansas City IABC

Moderator:
Kellie Davie, APR, Vice President of Awards and Communications, IABC Nashville

We are thrilled that the presenters have provided us with slides from the presentation, which can be downloaded in the link below. Also provided is a recording of yesterday’s workshop, just in case someone you know missed it.

Webinar Recording

Download Presentation

Download Workshop Exercises

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